This policy governs the use by Carrianne’s Boutique of your data which is available to us in connection with your use of the website.
By using the Site, you are deemed to have full knowledge of and accept this Privacy Policy. If you do not agree to be bound by the terms of this Privacy Policy, please do not use the Site.
We reserve the right to alter this Privacy Policy at any time. Such alterations will be posted on the Site.
We collect information to process your order, deal with your queries, guide and enhance your online experience, supply you with information in which you have expressed an interest and for record keeping. We are committed to protecting your privacy and will only use your information in accordance with GDPR 2018.
At any time you can change these options by emailing customer services. shop@carriannesboutique.co.uk
Data collected & purpose of collection
A. When you checkout we collect name and address, telephone, email address. This provides us with default details for your order processing and sets up security (so viewing of your account details, order history is password protected).
B. To help you choose the right product to suit your purpose or business we ask you to make selections and choices.
C. When you place an order we collect order details, invoicing address, shipping address to process and fulfil your order. Order details are retained for 30 Days and then removed from our system. We do not retain any payment details as these are handled by Paypal, Worldpay, Clearpay, Laybuy or Klarna for more information on this please visit the payment terminal Privacy Policy.
D. When you enter credit card details you are in communication over a secure link. They retain details of the credit card transaction. You must enter the details for each purchase for security reasons.
E. You are entitled to ask for a copy of the information held about you at any time by contacting us.
F. You consent to us (and our representatives) disclosing information to third parties: (i) if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and any other contract entered into with us, or to protect the rights, property, or safety of our customers, ourselves or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; and (ii) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Site.
Security
1. The Site has numerous security measures in place to protect the loss, misuse and alteration of information under our control, such as passwords and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do take data security very seriously and will use all reasonable endeavours to protect the integrity of the information you provide.
2. Access to your account data is password protected. You must keep all passwords confidential and not disclose or share them with anyone. You are responsible for all activities that occur under your passwords. You must notify us in the event you know or suspect someone else knows your passwords. If we have reason to believe there is a breach of security or misuse of the Site, we may require you to change your passwords or we may suspend your account without notice.
3. Our Site may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Please check such policies before submitting any information to these websites.
4. Credit card details are processed by a secure server (see section D above).
Data is collected from you by you providing the data directly to us, by completing the contact form on our website. However, we may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please read our cookie policy at the bottom of this document for more information about cookies and how we use them.
We will also receive data about you from third party companies such as Google (where we access their analytics platform) and Facebook (where we use their display network). We also receive data from search information providers based outside the EU (such as Google) and providers of technical, payment and delivery services (such as data brokers or aggregators).
Cookies
Your website browser gives you control over cookies, and you have the ability to refuse all cookies, however, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. Please see point 2 for information on how we use cookies and for what purposes they are implemented.
What’s a cookie?
A “cookie” is a piece of information that is stored on your computer’s hard drive which records how you move your way around a website in order to present tailored options based on the information stored about your previous visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
How do we use cookies?
We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns regarding how you use our website. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want.
Cookies are either:
Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
Persistent cookies: a persistent cookie is stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies for Google Analytics and remarketing.
Cookies can also be categorised as follows:
Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and/or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
Functionality cookies: These cookies allow our website to remember the choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.
Google Analytics
This website uses the following Google Analytics Advertising Features
Remarketing with Google Analytics
Google Display Network Impression Reporting
Google Analytics Demographics and Interest Reporting
For more information on how google uses your data please visit
https://policies.google.com/technologies/partner-sites
Google may use your personal data when you give consent on our website for more information please visit Google’s Privacy & Terms site